It is important to get professional advice when thinking about changing the manager of your Owners Corporation.

We offer a free, no-obligation consultation, together with complimentary tools and worksheets to enable you to choose the strata managing agent most appropriate for your strata scheme.

There are many things to consider when selecting a strata managing agent. It is important to do you research and ask the "right" questions. To that extent, we've compiled a list of questions that might be helpful in your discussions with any prospective agents when considering your options:

• Is the strata management fee inclusive of disbursements, storage, administration, etc..?
• Do you receive any commissions and if so, from which sources?* Do you have any commercial arrangements with any of the service providers that you employ?
• Is the length of the proposed agency agreement greater than 12 months and if so, what is the benefit to the owners corporation of an agreement longer than 12 months?
• Will the owners have access to the Licensee-in-Charge should the need arise? If so, can we have his mobile phone number?
• What assurances (service guarantees) do you provide?

Note: It's always a good idea to request that the answers to above be in writing.

If in doubt or something is not clear, you can always contact the Office of Fair Trading and seek clarification. The most important thing to remember is that you employ the strata managing agent and that it's your property and your money that essentially constitutes a strata scheme!